I am a counsellor and clinical supervisor working in private practice. I am registered with the British Association for Counselling and Psychotherapy (BACP) and adhere to their ethical framework, including maintaining appropriate confidentiality and record-keeping practices.

What information I collect

I may collect and process the following personal information:

• Your name and contact details (such as email and phone number)

• Information you choose to share when making an enquiry

• Basic information required to provide counselling or supervision services

• Notes relating to our sessions (where applicable)

How your information is used

Your information is used to:

• Respond to enquiries

• Arrange and provide counselling or supervision sessions

• Maintain appropriate records in line with professional and legal obligations

• Ensure safe and ethical practice

I will only use your information for the purposes it was provided and will not share it with third parties unless required to do so by law or where there is a risk of serious harm to self or others.

Confidentiality

Confidentiality is an important part of counselling and supervision. . In brief, information shared in sessions will be kept confidential, with the following exceptions:

• Where there is a risk of serious harm to yourself or others

• Where required by law

• Where there are safeguarding concerns

These limits will be discussed with you at the start of our work together.

How your data is stored

Your information is stored securely and kept only for as long as necessary in line with professional guidelines. This may include secure digital storage (such as password-protected files or encrypted systems) and/or locked physical records.

Contact forms

If you submit information through the contact form on this website, the details you provide will be sent to me via secure email. This information is not stored on the website itself and is used only to respond to your enquiry.

Cookies

This website may use cookies to ensure it functions effectively and to provide basic information about how the site is used. You can adjust your browser settings to refuse cookies if you prefer.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data I hold about you

• Request corrections to inaccurate information

• Request that your data is erased (in certain circumstances)

• Restrict or object to how your data is processed

If you have any questions about your data, you are welcome to get in touch.

Complaints

If you have concerns about how your data is handled, I encourage you to contact me in the first instance so I can try to resolve this. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Contact

If you have any questions about this privacy policy or how your data is handled, you can contact me at:

keturahcounselling@gmail.com